Municipal Updates: Port Moody
 Municipality: Port Moody  Date Reviewed: August 17, 2020
 

Process Changes:

 Facilities and Staff

  • The City now offers in-person service at City Hall. Three customer service counters - Reception/Legislative Services, Planning/Building/Bylaws, and Finance - will be open for drop-in service on the first floor of City Hall (100 Newport Drive) from 9am to 12noon and 1:30pm to 4:30pm, Monday to Friday. The counters and the Galleria will be closed to the public from 12noon to 1:30pm while the City completes mandated cleaning requirements.

 Council Meetings and Public Hearings

  • Starting July 14, Council meetings will resume in the Inlet Theatre (100 Newport Drive).

  • Civic committees, commissions, and boards will continue to be held electronically. 

Development Applications

  • The Planning and Development service counter on the first floor of City Hall (100 Newport Drive) will be open for drop-in service for general inquiries from 9am to 12noon and 1:30pm to 4:30pm, Monday to Friday. The counter and the Galleria will be closed to the public from 12noon to 1:30pm while the City completes mandated cleaning requirements.

  • Whenever possible, we encourage you to continue to access City services online at portmoody.ca. For follow up on your development application or more detailed inquiries, you can get in touch with us directly – City staff are readily available by email (planning@portmoody.ca), phone (604-469-4540) or can arrange for a Zoom meeting with you, if needed.Wherever possible, please visit apply for permits electronically. Application forms are available online. Small files can be submitted via email to buildingpermits@portmoody.ca; larger files can be submitted via our website by using the 2big4email tool.

Permits and Inspections

 

  • As our second floor counter at City Hall is not available to the general public at this time, please direct all permit and inspection-related inquiries to the Building Department at 604-469-4534, or via email at buildingpermits@portmoody.ca.

  • The process for new permit applications has been modified as follows:

  • Wherever possible, please visit apply for permits electronically. Application forms are available online at portmoody.ca. Small files can be submitted via email to buildingpermits@portmoody.ca; larger files can be submitted via our website by using the 2big4email tool.

  • Applications cannot be processed until ALL required information is submitted. Incomplete applications will be rejected.

  • Cheques are the preferred method of payment. While some fee payments can be processed over the phone via credit card, Damage Bonds must be paid by cheque. A delay in processing applications should be anticipated. To coordinate an application intake please email buildingpermits@portmoody.ca or call the Building Department at 604-469-4534.

More Details: 
City Communications - COVID-19 Updates

 

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