Municipal Updates: Richmond
 Municipality: Richmond  Date Reviewed: August 17, 2020

Process Changes:

Facilities and Staff

  • City Hall is open to the public for property tax and utility payments only. Cheques, debit or credit cards will be accepted. Cash will NOT be accepted. Hours: 8:15am to 5:00pm, Monday to Friday 

  • The City continues to offer services and can be reached by telephone at 604-276-4000 and email at, or by contacting a department directly.

  • No cash transactions will be accepted at City Hall until after September 30, 2020. Please note: Do not deposit cash in the City’s drop box, cash will not be processed.

Council Meetings and Public Hearings

  • Community members are encouraged to stream Regular Council Meetings online.

  • Delegations wishing to be heard on an item that is on the Regular Council Meeting agenda can submit comments by 6 p.m. on the Monday of the meeting by emailing or dropping off comments in the Drop Box outside City Hall.

Development Applications

  • Previously submitted Development Applications continue to be processed. Staff are available by email and phone. 
  •  New applications can be submitted by Courier to City Hall.
  • Any applicants with questions on their applications should contact the Planner or call 604-276-4138 or 604-204-8653

Permits and Inspections

Building, Gas, Plumbing, Tree & Demolition Permit Applications
  • Completed application forms and supporting materials along with payment by cheque can be sent to Richmond City Hall via courier only. Please contact Plans Processing staff at 604-276-4285 to arrange for drop off and receipt of materials.

  • Electronic applications and supporting materials can also be submitted. Completed forms, materials and a covering message should be emailed to

  • Email or call 604-276-4118 for general inquiries.

  • Inquiries on applications that are already in-process should be forwarded to the Plan Reviewer in charge via email or telephone. Please include your address or permit number in all correspondence.

Building, Gas, Plumbing & Tree Inspections
  • Requests for inspections continue to be received, however some may have unavoidable service delay or interruption.

  • All physical site inspections within existing, occupied residential dwellings are suspended until further notice.

  • For all other construction, alternative arrangements to inspection compliance may be made upon contacting the inspector:

  • to arrange for recognition of work through site observation reports from the registered professional.

  • to arrange for site conditions that will allow physical inspection respecting all VCH and WorkSafe regulations and guidelines.

  • Contact 604-276-4111 for general inquiries on inspection procedures.

More Details: 
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